Support

Need help with BodyCalc: BMI & BMR, want to report a problem, or have feedback? Contact us by email.

On this page
  1. About the App
  2. Remove Ads Support
  3. Purchase and Refund Questions
  4. Advertisement Issues
  5. Privacy Questions
  6. Contact

About the App

BodyCalc provides informational calculators for BMI, BMR, TDEE, waist-to-height ratio, body fat, lean body mass, FFMI, and related body metrics.

All calculators and calculation results are available without requiring a purchase.

Results are estimates intended for general informational and wellness purposes. BodyCalc does not provide medical advice, diagnosis, or treatment.

Remove Ads Support

BodyCalc offers an optional one-time, non-consumable in-app purchase called Remove Ads Forever.

This purchase removes eligible banner and interstitial advertisements. It does not unlock calculators or additional health features.

To restore an eligible previous purchase:

  1. Open BodyCalc.
  2. Go to Settings.
  3. Select Remove Ads or Restore Purchases.
  4. Make sure you are signed in with the same Apple Account used for the original purchase.

Users who previously purchased the legacy BMR Unlock product are also eligible for ad-free access and should not need to purchase Remove Ads Forever again.

If your purchase is not restored, contact us and include:

  • Your device model
  • Your iOS version
  • Your BodyCalc app version
  • A short description of the problem
  • A screenshot, when possible

Do not send payment card information, passwords, Apple Account credentials, or complete transaction documents by email.

Purchase and Refund Questions

Purchases and refunds are processed by Apple. Beyza Erik does not directly process payments or issue App Store refunds.

For refund requests, use Apple’s official purchase support service: Request a refund from Apple.

Advertisement Issues

To report an inappropriate, misleading, or problematic advertisement, use the Report an Ad option in BodyCalc’s Settings when possible.

You may also email us with:

  • A screenshot of the advertisement
  • The approximate date and time it appeared
  • The screen where it appeared
  • Your country or region

Do not tap an advertisement repeatedly while attempting to document the issue.

Privacy Questions

BodyCalc does not intentionally provide calculation inputs such as height, weight, age, body measurements, or calculation results to advertising services.

For more information about advertising, purchases, locally stored information, and third-party services, review the BodyCalc Privacy Policy.

Contact

Beyza Erik
Email: hello.pixelpathstudio@gmail.com

We review support requests as soon as reasonably possible.